Returns and Refunds

We offer free returns within 30 days of delivery, including for made-to-order and customized items. You may request a return for any reason during this window.

Start a return

Email [email protected] with your order number within 30 days of delivery. We will provide return instructions and a prepaid return label. Do not mail an item before contacting us, so we can direct it to the correct return location.

Return shipping is free. Please send the item back in its original condition when possible. Trying on apparel is fine. If an item arrives damaged, defective, or different from your order, send us a photo so we can resolve the issue promptly.

Refunds and replacements

Once we receive and inspect a return, we will refund the item price to the original payment method. Original delivery charges are refunded when an item was damaged, defective, or sent incorrectly. Your payment provider may take 7–10 business days to display the refund after it is issued.

If you prefer a replacement for a damaged or incorrect item, contact us within 30 days of delivery. We will arrange the replacement at no extra cost.

Lost or missing orders

If tracking stops updating or an item is missing from your delivery, email us with your order number. We will investigate and arrange a replacement or refund when the shipment is confirmed lost or incomplete.

Questions? Contact [email protected] or use our contact form.